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Frequently Asked Questions

What makes Niyarah special?

Niyarah sarees are directly made by Niyarah Silk, the manufacturer, so there’s no middleman. You get authentic Banarasi craftsmanship and other elegant sarees directly from us, ensuring quality at a fair price.

What is your return policy?

We offer a 7-day return policy. To initiate a return, you must share an unboxing video.
1. Defective or wrong saree: Return within 7 days without any shipping charges.
2. Change of mind / dislike: Return within 7 days, return shipping will be borne by the customer.

How long will it take to get my orders?

Orders are delivered within 6–10 working days, depending on your location.

Will my saree stay as elegant as day one?

Yes! With proper care — like dry cleaning and storing in a soft cloth away from sunlight — your saree will retain its beauty and texture for years.

How can I contact customer support?

You can reach us directly on WhatsApp. Our team is ready to assist you quickly with orders, returns, or any queries.

Customer support

How do I place an order?

Simply select your saree on the website and checkout. Payment is secure via UPI, Bank Transfer, or Cash on Delivery (COD).